FAQs
Is dental treatment covered on our pet policies?
The amount and type of any dental cover depends on the policy you have chosen. We’ll cover up to the amount shown in ‘Your Schedule’ and any claims for dental treatment count toward your overall vet fee limit.
Please select one of the following which apply to you:
The amount and type of any dental cover depends on the policy you have chosen. We’ll cover up to the amount shown in ‘Your Schedule’ and any claims for dental treatment count toward your overall vet fee limit.
Dental accident cover
We’ll pay for dental and gum treatment as a result of an accident, as long as it’s recommended by a vet.
Dental illness and dental accident cover
We’ll pay for dental and gum treatment for dental illness or as a result of an accident, as long as in each case it’s recommended by a vet. We’ll only cover claims for dental illness if your pet has had a dental exam within a year before the illness. You must have followed the vet’s advice, and any recommended treatment must have been carried out within seven months of the dental exam. This is true unless the vet advises that the treatment couldn’t be completed within this time frame.
The table below details which level of cover is included within each policy type:
| Policy type | Dental accident cover | Dental accident and illness cover |
| Accident Only | Up to £500 | x |
| Basic Plus | x | x |
| Prime | Up to £750 | x |
| Prime Plus | x | Up to £1,000 |
| Max Value | x | x |
| Max Plus | Up to £750 | x |
| Max Extra | x | Up to £1,000 |
| Super | x | x |
| Superior | Up to £750 | x |
| Superior Plus | x | Up to £1,000 |
| Prestige | x | Up to £1,000 |
| Lifetime £1,000 | x | x |
| Lifetime £2,000 | Up to £750 | x |
| Lifetime £3,000 | Up to £750 | x |
| Lifetime £4,000 | x | Up to £1,000 |
| Lifetime £5,000 | x | Up to £1,000 |
| Lifetime £10,000 | x | Up to £3,000 |
| Lifetime £18,000 | x | Up to £3,000 |
The following policies provide cover for dental illness and accidents up to £3,000
- Lifetime £10,000
- Lifetime £18,000
The following policies provide cover if your pet needs to have their teeth removed, or their gums repaired, if they’re damaged in an accident. Cover is provided up to the vet fee limit.
- Prestige
- Lifetime £5,000
Cover for dental accident and dental illness cover is not provided as part of any policy other than those listed here.
Please ensure your read the policy terms and conditions in full to understand what is and what is not covered.
Received a renewal pack?
Here's some FAQs you may be interested in:
Can I cancel my policy once I have renewed?
Why is a price comparison website showing me a cheaper price for Animal Friends?
When can I change the excess on my policy?
Will my pet insurance price change over time?
What do I do if I want to change my level of cover?
When can I claim if my pet dies or is put to sleep?
How do I access the 24/7 vet helpline?
How do I log into my online account?
How do I update my personal details and my pet’s information?
Pet insurance terms explained
Pet insurance can be confusing.
Check out our A-Z of terms to make it easier to understand.