How do I make a complaint?

We hope you are happy with your cover and the service we have provided, but if you are unhappy, we would like to try and put things right.

You can discuss this with a member of our team, or can make a complaint, by contacting us on 0344 557 0300, Monday to Friday, 9am to 5pm. Alternatively, you can email complaints@animalfriends.co.uk.