FAQs

Why is a price comparison website showing me a cheaper price for Animal Friends?

The policy type and excess you select will affect the price you are given. As an existing Animal Friends customer, we may have more accurate and up-to-date information on you, your pet, or your horse, so it is possible that what you’ve seen is not an identical policy. Please make sure that when making any comparisons you take these details into consideration. 

Pet insurance terms explained

Pet insurance can be confusing.

Check out our A-Z of terms to make it easier to understand.