FAQs

Who are your underwriters?

Policies which started before 27th February 2025 are underwritten by Red Sands Insurance Company (Europe) Limited (RSE).

Policies which start on or after 27th February 2025 are underwritten by Pinnacle Insurance plc.

If you are an existing customer, you can also refer to your policy documents which will provide further details.

Pet insurance terms explained

Pet insurance can be confusing.

Check out our A-Z of terms to make it easier to understand.