FAQs

Who can use Joii?

You need to be 18 or older, live in the UK and have a valid email address to use Joii. Free vet consultations are available for dog and cat policyholders.

Free vet consultations

Available 24/7 for all cat and dog policies with Animal Friends.

Pet insurance terms explained

Pet insurance can be confusing.

Check out our A-Z of terms to make it easier to understand.