Yes, Animal Friends Pet Insurance customers can use the Joii Pet Care service, including vet video and chat consultations, for free. This offer is open to all customers who have an active cat or dog policy with Animal Friends Pet Insurance. Visit Terms of service – Joii Pet Care for Joii’s fair usage policy.

Please note, you need to be 18 or older, live in the UK and have a valid email address to use Joii.