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What is Pawtal?

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Pawtal is our online claims system for vets and allows us to pay your vet directly. It is not designed for customers to use but only vets.

It is an online service that enables vets who have registered to submit a claim online directly to Animal Friends on your behalf, after taking a few details from you.

In many cases we’re able to pay successful claims on the same day they are submitted to us. This can mean a very fast response to the claim at the critical time when your pet needs immediate attention.

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