What is Pawtal?
24678Pawtal is our online claims system for vets and allows us to pay you or your vet directly. It is not designed for customers to use, only vets.
It is an online service that enables vets who have registered to submit a claim online directly to Animal Friends on your behalf, after taking a few details from you.
In many cases we’re able to pay successful claims within a 48 hours. This can mean a very fast response to the claim at the critical time when your pet needs immediate attention.
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We review our pet insurance FAQs regularly and are always adding content. If you are unable to find an answer to a question you have, please contact us or get in touch via our Live Chat facility.
If you’d like more information about Animal Friends Insurance, please go to our About us page.

